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Terms & Conditions

1. Introduction

  • Welcome to WaveTickets, your trusted ticket procurement service. These terms and conditions outline the rules and regulations for using our services. By using our services, you agree to accept these terms.
     

2. Service Description

  • WaveTickets offers personalized ticket procurement services, including complete itineraries, fair pricing, and exceptional customer support. We aim to secure tickets to your desired events.
     

3. Pricing and Payments

  • Clients agree to pay the ticket prices and service fees upfront. Our fees are solely for the services provided and do not include ticket prices. Payment details and methods will be communicated during the booking process.
     

4. Ticket Procurement Guarantee

  • WaveTickets boasts a 100% success rate in securing tickets. In the unlikely event that we fail to secure the requested tickets, clients will receive a compensation of 50% of the service fee and a full refund.
     

5. Personalized Experience

  • We strive to provide a personalized ticket-buying experience for each client, taking into account their preferences and needs.
     

6. Itinerary Services

  • In addition to ticket procurement, we offer complete itinerary services, including flights, accommodations, and transportation arrangements as needed.
     

7. Fair Pricing

  • WaveTickets is committed to transparent and fair pricing. Our service fees are competitive and do not involve price inflation.
     

8. Exceptional Customer Support

  • Our dedicated support team is available 24/7 to assist clients with their needs, questions, and special requests.
     

9. Privacy and Data

  • WaveTickets takes data privacy seriously. We use client information strictly for ticket procurement and itinerary services and do not share personal information with third parties.
     

10. Dispute Resolution

  • Any disputes or concerns will be addressed promptly by our customer support team. Clients are encouraged to reach out for resolution before taking further action.
     

11. Applicable Law

  • These terms and conditions are governed by the laws of Malaysia. Any disputes shall be resolved in accordance with the laws of this jurisdiction.
     

12. Modifications

  • WaveTickets reserves the right to modify these terms and conditions at any time. Clients will be notified of any changes in advance.
     

13. Contact Information

By using our services, clients acknowledge and accept these terms and conditions. It's crucial to ensure that these T&C are legally reviewed and align with your business's specific needs and jurisdiction.

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